Privacy Policy

Effective Date: 5 Feb 2025

1. Introduction

Your privacy is important to us. This Privacy Policy explains how Trackealo ("we," "us," or "our") collects, uses, and protects your information when you use Trackealo.com (the "Service"). By using the Service, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Account Information: Information you provide when creating an account, such as your name, email address, and company name.
• Usage Data: Information about your interactions with the Service, such as login history and features used.
• Driver Data: Information submitted by your drivers, including shipment updates and related data.

3. How We Use Your Information

We use the information we collect to:

• Provide and improve the Service.
• Communicate with you about updates, features, and support.
• Ensure the security and reliability of the Service.
• Comply with legal obligations.

4. Sharing Your Information

We do not sell or share your information with third parties for marketing purposes. We may share your information in the following situations:

• With Service Providers: To help us provide and maintain the Service.
• For Legal Reasons: If required by law or to protect our rights, users, or the public.

5. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

6. Your Rights

You have the right to:

• Access and update your information.
• Request the deletion of your personal data, subject to applicable laws.
• Withdraw consent for certain data processing activities.

7. Data Retention

We retain your data for as long as necessary to provide the Service or comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.

8. Third-Party Services

The Service may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service. Continued use of the Service after changes are made constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].